Covid-19 Update
Lockdown areas
Can I still bring my pet to the practice if there is a lockdown period or equivalent (e.g. firebreak, Tier 4 in Scotland)?
Yes, if your pet needs veterinary attention/assistance we will, in most cases, be able to see them in accordance with the current government and professional guidance. Being an essential business, we are able to continue to care for your pet/animal. If you are worried about your pet/animal, please contact us. You can continue to obtain medication from the practice during this period.
Please be patient with us as our phone lines are pretty busy these days.
Your appointment will be quite different if you haven’t visited us since the start of the COVID-19 outbreak and the resultant government guidance around social distancing recommendations. In many cases you may not be allowed to enter the building, but we can talk to you, see you pet to ensure they get what you need and deal with any concerns. Please follow all the instructions given to you prior to, and during, your visit with your pet. This will ensure any procedures are done as safely as possible for you and our teams.
Remember, do not come to the practice if you have Covid19 symptoms or are self-isolating/quarantined, please call instead, so we can help you.
Face coverings
Do I need to wear a face covering when I visit the practice?
Yes. It is now compulsory for people to wear face coverings when entering our practice.
Due to current restrictions you may not be able to enter our premised but please still ensure you bring your own face covering with you when you attend your appointment. We have strict social distancing rules in place to keep everyone safe so please follow all the instructions our team give you.
If you are unable to wear a face covering please let our team know before your appointment. We can still care for your pet/animal, but you will be unable to enter the premises.
Vaccinations
Can I bring my pet in for their annual vaccination booster?
We are still able to perform vaccinations in pets. There may be some delays in bookings due to the current COVID-19 restrictions. If you call the practice, we will be able to book in your pet for its booster at an appropriate time.
Your appointment will be quite different to previous occasions due to the government guidance around social distancing recommendations. Please follow all the instructions given to you prior to, and during, your visit with your pet. This will ensure any procedures are done as safely as possible for you and our teams.
Can I bring my dog in for a kennel cough vaccine?
We are now able to undertake kennel cough vaccines in dogs in most cases, so long as social distancing can be maintained. If you call the practice, we will be able to discuss this and organise an appropriate time. Sometimes this will be given at the same time as your dogs annual booster.
Your appointment will be quite different to previous occasions due to the government guidance around social distancing recommendations. Please follow all the instructions given to you prior to, and during, your visit with your pet. This will ensure any procedures are done as safely as possible for you and our teams.
Can I bring my pet in for an initial vaccination course?
We are able to see most puppies and kittens for their vaccinations. If you call the practice, we will be able to book in your puppy or kitten for its vaccinations at an appropriate time.
As normal, we would recommend that puppies and kittens should be kept in your home and garden until after their second vaccination, so they aren’t exposed to infections we worry about.
Your appointment will be quite different to previous occasions due to the government guidance around social distancing recommendations. Please follow all the instructions given to you prior to, and during, your visit with your pet. This will ensure any procedures are done as safely as possible for you and our teams.